PD6 Crashes after Lion Upgrade

C

ClancyW

Bit poster
I made sure I had the latest version of Parallels Desktop on my machine prior to upgrading to Lion. I did the upgrade on one machine and it went flawlessly. On the second machine, though, once I upgraded to Lion, Parallels desktop starts to load the virtual machine, then flashes an error message, then quits. I can get the error message because of Quicktime player's new screen recording feature, but otherwise it flashes by so quickly I cannot read it.
The error message is the one in http://kb.parallels.com/en/111629 but the problem is, I can't figure out how to get PD to run in a way that provides access to the menus so I can follow the directions!
Is there a way to get into the PD app without loading a virtual machine? It's probably hidden in a config file somewhere, but I can't find it, or anyone describing how to find it.
Thanks for any help.
Parallels Desktop build 12094
Mac OS 10.7.1
Windows 7 on boot camp partition
 
I have the exact same problem. My install specs are exactly the same. I video captured the screen with my iPhone to read the text and it is the exact text as quoted in Article 111629 as you said.

I hope to hear of a way to start Parallels but abort the automatic starting of a virtual machine.
 
Figured it out

Doug,

Parallels makes a parameter file that's located in the user/Documents/Parallels directory. I just dragged that out of that folder and onto the desktop. Next time I started Parallels, I got a different error, essentially saying it couldn't find that file. At that point I had a list of virtual machines, with that one with an icon indicating it was missing. I deleted that one (no minus sign as indicated by their KB article) and used the + to add a new one from the Bootcamp partition. It worked just fine. Give it time the first time you run to install parallels tools again, and you'll have to go through the Microsoft BS of re-activating Windows 7 and Office because it's now a different machine, but after that BS it will be good as in the past.

Don't know why someone else couldn't have answered, or why Parallels doesn't have some info about this somewhere, but glad I figured it out, and glad I can help you...
 
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