Permanently killing 'copypaste' and 'prldragdrop'

Discussion in 'Mac OS X Guest OS Discussion' started by DavidS13, Nov 3, 2017.

  1. DavidS13

    DavidS13 Bit Poster

    Messages:
    17
    A huge Parallels bug that's gone unfixed for years are the two processes, copypaste and prldragdrop, which consume 100% of CPU resources on the Mac OSX guest VM. What causes the processes to spiral out of control is unknown but it typically happens when I have two users logged on to the same guest VM at one time.

    I've posted about this before and knowing that I'd never get a response, I wrote a script to kill these two processes each and every time I login to the guest VM:

    killall prldragdrop
    killall copypaste

    But now, since "upgrading" to Parallels 13 from 11 I noticed these useless, productivity-killing processes seem to resurrect themselves and once again consume 100% of all CPU resources. Is there any way to terminate these processes permanently or better yet, is there a setting that would prevent them from even starting in the first place?
     
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,361
    Hi @DavidS13 , please follow the steps suggested in the article and let us know if that works.
     
  3. DavidS13

    DavidS13 Bit Poster

    Messages:
    17
    I imagine that article would be of tremendous value to someone running a Windows VM (which, as you can see from my post, I'm not) or struggling with the prl_vm_app process (which, as you can see from my post, I'm not).
     
  4. KirillBagrinovskiiy

    KirillBagrinovskiiy Parallels Developers

    Messages:
    42
    Thank you for your response we try to sort out with this problem
    You can try to use only one user logged in guest, i think this helps to avoid problem.
     
  5. nanosk

    nanosk Bit Poster

    Messages:
    7
    you must be kidding ...
     
  6. nanosk

    nanosk Bit Poster

    Messages:
    7
    Clipboard completely stops working after killing the processes... (Parallels 14.x), so this does not help much
     
  7. nanosk

    nanosk Bit Poster

    Messages:
    7
    Created a Problem Report with ID 276945165 for this problem
     
  8. AitanR

    AitanR Bit Poster

    Messages:
    1
    +1 for this. I can see that this was last touched upon in September. Any resolution? I often use parallels with macOS guest hosts to test deployments for multiple users, and this issue with copypaste and prldragdrop is an issue, as I often have multiple users logged in on the guest vm.
     

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