PLEASE CANCELL MY RECURRING SUBSCRIPTION

[MinsuhC]

Hello Parallels Support team,

I received an email saying my Parallels Desktop for Mac Pro Edition subscription was paid as a recurring subcription. But I do not want it to renew anymore, so i want to cancel my subcription itself.

Also impossible to find my subscription or management page on the parallels website cited on the online guide. Keeps sending me to nowhere.

I could not find any option to cancel auto-renewal. The "manage subscription" link in the renewal email and my account page do not let me turn it off.

Could a staff member please cancel subscription itself or disable auto-renewal on this subscription and confirm here or by email that I will not be charged again?

Thank you.

 

[XavierR6]

has it been cancelled?
i am running into a similar issue

 

[BerezhkoZ]

Hello Parallels Support team,

I received an email saying my Parallels Desktop for Mac Pro Edition subscription was paid as a recurring subcription. But I do not want it to renew anymore, so i want to cancel my subcription itself.

Also impossible to find my subscription or management page on the parallels website cited on the online guide. Keeps sending me to nowhere.

I could not find any option to cancel auto-renewal. The "manage subscription" link in the renewal email and my account page do not let me turn it off.

Could a staff member please cancel subscription itself or disable auto-renewal on this subscription and confirm here or by email that I will not be charged again?

Thank you.


I’m currently looking for work and reviewing my recurring expenses, which is why I’d like to get this resolved. During my job search, I came across PUNIN GROUP is a company based in Cyprus and started exploring potential opportunities there. While I work out my next career step, I need to keep track of my spending and avoid another unwanted renewal. I’d appreciate confirmation once auto-renewal has been disabled.

have you fixed it?