Please reset my license key

W

WilliamD5

Bit poster
Hi Parallels,
My Mac recently crashed so I am using an older Mac but I do not have access to my license key. Can you someone reset my key.

Also, before my Mac crashed I backed-up my hard drive. When I tried to open the Windows 10 Parallels backup, I wasn't able to find my quicken data file. Would that be hidden somewhere within Parallels or a folder?

Thanks.
 
WilliamD5 said:
Hi Parallels,
My Mac recently crashed so I am using an older Mac but I do not have access to my license key. Can you someone reset my key.

Also, before my Mac crashed I backed-up my hard drive. When I tried to open the Windows 10 Parallels backup, I wasn't able to find my quicken data file. Would that be hidden somewhere within Parallels or a folder?

Thanks.
Click to expand...
Hello William,

Thank you for your feedback.

Unfortunately,we could not fina ny license under your current email address.
We have sent you a private message, please check it and provide us with the requested information.
Best regards!
 
hey I recently purchased a license key but I purchased the upgrade is there anyway we can resolve this so I can use this activation key
 
Avinash Bundhoo said:
Hello William,

Thank you for your feedback.

Unfortunately,we could not fina ny license under your current email address.
We have sent you a private message, please check it and provide us with the requested information.
Best regards!
Click to expand...
hey I have recently purchased the upgraded version of parallels is there anyway we can resolve this issue and I can use this as my activation instead of having to buy a entire new
 
WilliamD5 said:
Hi Parallels,
My Mac recently crashed so I am using an older Mac but I do not have access to my license key. Can you someone reset my key.

Also, before my Mac crashed I backed-up my hard drive. When I tried to open the Windows 10 Parallels backup, I wasn't able to find my quicken data file. Would that be hidden somewhere within Parallels or a folder?

Thanks.
Click to expand...
Hello William,

Thank you for providing the invoice.

Please note that as per the invoice, the license key is activated for Parallels Desktop 19.3 on a machine with macOS 13.6.3(22G436).

And the owner of the license is br*****@ya***.com
 
SusanK5 said:
hey I recently purchased a license key but I purchased the upgrade is there anyway we can resolve this so I can use this activation key
Click to expand...
Hello Susan,

Please provide the invoice of your purchase privately.

We have sent you a message. Please check your inbox.

Thanks
 
Avinash Bundhoo said:
Hello William,

Thank you for providing the invoice.

Please note that as per the invoice, the license key is activated for Parallels Desktop 19.3 on a machine with macOS 13.6.3(22G436).

And the owner of the license is br*****@ya***.com
Click to expand...
Avinash Bundhoo said:
Hello William,

Thank you for providing the invoice.

Please note that as per the invoice, the license key is activated for Parallels Desktop 19.3 on a machine with macOS 13.6.3(22G436).

And the owner of the license is br*****@ya***.com
Click to expand...

I understand it is activated. As mentioned, it was activated on a Mac computer that crashed and I no longer can access that. I am requesting the license key. If you can send it to me privately, I can use it on my new computer.
 
WilliamD5 said:
I understand it is activated. As mentioned, it was activated on a Mac computer that crashed and I no longer can access that. I am requesting the license key. If you can send it to me privately, I can use it on my new computer.
Click to expand...

Cancel my subscription. Since no one can figure out how to provide my key, I've figured out that I don't need Parallels anymore. Don't bill me again.
 
WilliamD5 said:
Cancel my subscription. Since no one can figure out how to provide my key, I've figured out that I don't need Parallels anymore. Don't bill me again.
Click to expand...
Hello William,

We have already sent the requested information via a private message.

Please check and let us know if you have all the required information.

thanks
 
Avinash Bundhoo said:
Hello William,

We have already sent the requested information via a private message.

Please check and let us know if you have all the required information.

thanks
Click to expand...

Thanks, but the I am still cancelling. The support for this product is not good. I will dispute any charges going forward.
 
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