Price goes up when I try to upgrade

Discussion in 'General Questions' started by BrianH26, Sep 1, 2021.

  1. BrianH26

    BrianH26 Bit Poster

    Messages:
    2
    I am trying to upgrade from Parallels 15 (home/student) for one computer to Parallels 17 for two computers.
    The price in UK pounds quoted is at first £79.98 including VAT but when I click "Buy Now" the page that comes up changes the price to £95. Anyone know why is it doing that? I don't want to pay a higher price than necessary if this is a mistake.
    I messaged Parallels Support on Twitter a couple of hours ago but no response so far.

    Thanks
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello, could you provide us with the screenshot of the issue please?
     
  3. BrianH26

    BrianH26 Bit Poster

    Messages:
    2
    I worked out what it was. I am British and based mostly in the UK but currently in France. Although I changed the language to English and currency to GB pounds on the options page the price (obviously somewhat higher in the rest of Europe) reverted to euros on the buy now page. If I use a VPN to locate myself in the UK the problem disappears. Thanks for answering.
     

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