Printer problems in P7

R

rgrcpajr

Junior Member
I am experiencing printer designation problems since I upgraded to Parallels 7. I am running the VM as XP with SP3.

Problem 1: I cannot change the default printer in the printer control panel. I highlight a different printer and click on Make Default. Nothing happens. The previously designated default printer stays as default.

Problem 2: My Lex printer is connected via USB cable. It was previously shown in the Device>USB drop down menu as Lexmark 900-800 series. Printed perfectly when selected. Since upgrading, that same printer is now designated as Lexmark 900-800 series 4. Where the heck did the 4 come from? Now when I try to select the Lex printer, my message is offline. Of course...the computer can't find the Lex 900-800 series. because it's now labeled series 4.

Any suggestions? I'm not very good at technical stuff.
 
Hello rgrcpajr, your case should be reviewed by techncial support.

Please submit support request with them directly at:

www.parallels.com/support/request > Technical Issue in Parallels product

and enter your support code for verification.

To check what your support code is please login to your account at: www.parallels.com/account

You may also check what your support code is simply by starting Parallels Desktop application and clicking "Request Support" from the "Help" menu. And then application will show your unique Support Code. By clicking Get Support you will be taken to the Parallels Support website to receive support you deserve.
 
... late reply but (so sorry for replying to an old thread) ...

With the virtual machine shut down, go into the configure settings of the virtual machine. From there go to Hardware ---> Print ---> uncheck "Synchronize default printer".

Hope that helps someone out.
 
Never mind, I found it. (Don't shut down the virtual machine first, select Virtual Machine>Configure.) And that worked! Thanks so much.
 
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