Printing fails with new v5.1

Discussion in 'Parallels Remote Application Server' started by francorg, Sep 5, 2007.

  1. francorg

    francorg Guest

    I just updated both the server and the clients with v5.1 and now it's impossible to print with 2x universal printer drivers!!

    The error I get from any client (I tried 5 different) is:
    Code 08/0000F029
    Failed to print due to a runtime error, please try again later.
    if the problem persists please contact your administrator

    The server is a Win2003 x64 Standard while the clients are all WinXPs.

    Please let me know ASAP how to fix.
    Thank you,
    Roberto
     
  2. mj23449

    mj23449 Guest

    I'm receiving the exact same error now. I'm using v5.1 build 306. My servers are also Windows Server 2003 x64 and my clients are Windows XP Pro 32bit. I need a fix ASAP!!! Any ideas? Thanks.
     
  3. zippo

    zippo Pro

    Messages:
    491
    locate PDFCreatorPilot3.dll in 2x folder use the one under x64 for 64 bit machines. ten run regsvr32 and pass the fullpath to the dll.

    This should solve the problem
     
  4. francorg

    francorg Guest

    Thank you!!!
    It worked perfectly.

    Roberto
     
  5. mj23449

    mj23449 Guest

    That fix worked for me as well!!! Thank you for all of the help!!!!!
     
  6. jtaugher

    jtaugher Guest

    Can you be more specific for me?
    What do I type at a command prompt? Is this necessary on the client or the server? Or both?
     
  7. Lee

    Lee Guest

    regsvr32 PDFCreatorPilot3.dll
     
  8. jtaugher

    jtaugher Guest


    Server? Workstation? Both?

    We only have one user who has this issue -- so I'll launch it on her workstation?
     
  9. francorg

    francorg Guest

    You have to run it just on SERVER.
    It's better if you point to the x64 folder.
    Like this:
    Start -> Run -> Cmd ->
    Code:
    regsvr32 "C:\Program Files\2X\ApplicationServer\VirtualPrinter\x64\PDFCreatorPilot3.dll"
    
     

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