pro_disk_tool cannot repair stopped virtual machine

Discussion in 'Windows Guest OS Discussion' started by BillC11, Oct 17, 2020 at 8:07 AM.

  1. BillC11

    BillC11 Bit Poster

    Your prl_disk_tool cannot examine and repair my virtual machine as it thinks it is not stopped. The virtual machine and the parallels desktop are both stopped. When I try and activate the virtual machine it is frozen and does not respond to any commands. I cannot stop it -- the only way I know to stop it requires opening it and it will not open. How do I recover from this?

    The virtual machine was working fine before the last Windows update but I have not been able to use it since the update was applied.

    Here is the error message I get when I try and use your prl_disk_tool:
    | => prl_disk_tool check --hdd /Users/bill/Documents/Parallels/Windows\ 10\ Virtual\ Machine.pvm/Windows\ 7\ Ultimate-0.hdd
    Unable to perform the operation because the virtual machine that uses this disk is not stopped. Shut down the virtual machine and try again.

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