Problem in online games (MacBook m1 pro)

Discussion in 'General Questions' started by vladislava, Jun 20, 2022.

  1. vladislava

    vladislava Bit Poster

    Messages:
    2
    Hi! I use trial period for Parallels and Windows 11 ARM from official Microsoft site. I want use Parallels for online games.
    Problem in disconnect in online game Company of heroes 2. When I playing with my friends from Parallels I have error in game "sync-error detected" and server shutdown for all 8 players with sync error. If I try playing from Cloudgaming all fine, and also all fine when my friends play without me.
    Paralls is completely suitable for me and I already wanted to buy a subscription. But now I'm not sure.

    Maybe these are some problems in connecting to the network?
     
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  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

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    1,148
    Hello, please check if you have installed Parallels Tools by following this KB article.
     
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  3. JakeG5

    JakeG5

    Messages:
    2
    I also have the same problem. I'm running Company of Heroes 2 multiplayer on Windows 11 Arm, on a Macbook Pro M1 Pro. I get the sync error every time and the game crashes for all players due to my sync issue, after about 5-8 minutes. Are there any settings we can tweak that would prevent this from happening?
     
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  4. YauheniP

    YauheniP Bit Poster

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    Any chances this problem will be ever resolved?
     
  5. Wolf200

    Wolf200

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    1
    I have the same problem. Has there been any solution to this yet?
    Installing the Parallel tools didn't fix this.
    I'm also on a trial version and would only go for the subscription if the game was playable.
    Thnak you!
     
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  6. samee

    samee Bit Poster

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    3
    Hey there! I completely understand your frustration with the disconnection issues you're experiencing while playing Company of Heroes 2 on Parallels.
     
  7. FredrikB2

    FredrikB2

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    1
    Is there a fix for this yet? Gets a similar error for Company of heroes 3. But then it crashes before it starts.
     
  8. Johannes6

    Johannes6 Bit Poster

    Messages:
    2
    I'm experiencing the same error. Not only in CoH2 but also Age of Empires 2.
    I had a chad with the Parallels support, they couldn't help me.
     
  9. LeonardoF2

    LeonardoF2 Bit Poster

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    5
    it did not work for me! Im having a similar issue with EA App and other games
     
  10. Johannes6

    Johannes6 Bit Poster

    Messages:
    2
    Troubleshooting was not helpful.
    I made a Wireshark scan on my network, parallels VM is loosing lots of packages.

    but VoIP is working fine.
     

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