Problem in online games (MacBook m1 pro)

Discussion in 'General Questions' started by vladislava, Jun 20, 2022.

  1. vladislava

    vladislava Bit poster

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    Hi! I use trial period for Parallels and Windows 11 ARM from official Microsoft site. I want use Parallels for online games.
    Problem in disconnect in online game Company of heroes 2. When I playing with my friends from Parallels I have error in game "sync-error detected" and server shutdown for all 8 players with sync error. If I try playing from Cloudgaming all fine, and also all fine when my friends play without me.
    Paralls is completely suitable for me and I already wanted to buy a subscription. But now I'm not sure.

    Maybe these are some problems in connecting to the network?
     
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  2. DebasmitaM

    DebasmitaM Forum Maven

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    Hello, please check if you have installed Parallels Tools by following this KB article.
     
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  3. JakeG5

    JakeG5 Bit poster

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    I also have the same problem. I'm running Company of Heroes 2 multiplayer on Windows 11 Arm, on a Macbook Pro M1 Pro. I get the sync error every time and the game crashes for all players due to my sync issue, after about 5-8 minutes. Are there any settings we can tweak that would prevent this from happening?
     
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  4. YauheniP

    YauheniP Bit poster

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    Any chances this problem will be ever resolved?
     
  5. Wolf200

    Wolf200 Bit poster

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    I have the same problem. Has there been any solution to this yet?
    Installing the Parallel tools didn't fix this.
    I'm also on a trial version and would only go for the subscription if the game was playable.
    Thnak you!
     
    YauheniP likes this.
  6. samee

    samee Bit poster

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    Hey there! I completely understand your frustration with the disconnection issues you're experiencing while playing Company of Heroes 2 on Parallels.
     
  7. FredrikB2

    FredrikB2 Bit poster

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    Is there a fix for this yet? Gets a similar error for Company of heroes 3. But then it crashes before it starts.
     
  8. Johannes6

    Johannes6 Bit poster

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    I'm experiencing the same error. Not only in CoH2 but also Age of Empires 2.
    I had a chad with the Parallels support, they couldn't help me.
     
  9. LeonardoF2

    LeonardoF2 Bit poster

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    it did not work for me! Im having a similar issue with EA App and other games
     
  10. Johannes6

    Johannes6 Bit poster

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    Troubleshooting was not helpful.
    I made a Wireshark scan on my network, parallels VM is loosing lots of packages.

    but VoIP is working fine.
     
  11. DavinaM

    DavinaM Bit poster

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    I don't have much idea about this game, but I think it would be important for you to reach out to Parallels customer support for assistance or consult other users who have had the same problem. They will guide you well
     
    Eleanor likes this.
  12. Stamwok

    Stamwok

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    Haven't there been any fixes in all this time?
     

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