Problem restoring from time machine

Discussion in 'Installation and Configuration' started by ColinJ2, Mar 27, 2018.

  1. ColinJ2

    ColinJ2 Bit Poster

    My MacBook Pro locked up when using windows and the progress bar stalled when restarting.
    I went through the normal recovery disk repair et cetera to know avail.
    I had recently backed up the Mac just two days ago so I decided to restore from this Time Machine backup.
    The back up went well and the Mac restored but I got a message saying reinstall Parallels which I did then I was instructed to reinstall windows which I did.
    Unfortunately on the Windows side everything has been lost.
    I am reinstalling from the Time Machine backup again but can you advise me what to do if I get the message to reinstall parallels and Windows 10 once again.
    I just can't afford to lose all my emails et cetera
    Thank you,
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Hi @ColinJ2 , reinstalling Parallels Desktop for Mac will not make any changes to your Windows virtual machine. However, can you please take a short video clip of what you did exactly , so that we can check and assist you further.

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