Problem restoring from time machine

Discussion in 'Installation and Configuration' started by ColinJ2, Mar 27, 2018.

  1. ColinJ2

    ColinJ2 Bit Poster

    Messages:
    14
    Hello,
    My MacBook Pro locked up when using windows and the progress bar stalled when restarting.
    I went through the normal recovery disk repair et cetera to know avail.
    I had recently backed up the Mac just two days ago so I decided to restore from this Time Machine backup.
    The back up went well and the Mac restored but I got a message saying reinstall Parallels which I did then I was instructed to reinstall windows which I did.
    Unfortunately on the Windows side everything has been lost.
    I am reinstalling from the Time Machine backup again but can you advise me what to do if I get the message to reinstall parallels and Windows 10 once again.
    I just can't afford to lose all my emails et cetera
    Thank you,
    Colin
     
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,092
    Hi @ColinJ2 , reinstalling Parallels Desktop for Mac will not make any changes to your Windows virtual machine. However, can you please take a short video clip of what you did exactly , so that we can check and assist you further.
     

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