Problem with Windows10 activation in Parallels

Discussion in 'Installation and Configuration of Parallels Desktop' started by Bertrand, Sep 17, 2018.

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  1. Bertrand

    Bertrand Member

    Messages:
    26
    Hello,

    On my MacBook Pro, I first installed Windows10 pro on boot camp partition then I activated Windows after I launched it directly on Boot Camp.
    Then, I installed Parallels Desktop (Version 14.0.0) and I configured a virtual machine using Windows10 installed on Boot Camp.

    After several sessions of this virtual machine, I was told that Windows 10 was not activated and that I needed to activate it.
    Is this normal? I never had this problem using Windows 10 and Parallels Desktop before (until version 13) on other MacBooks.

    What should I do?
    Many thanks for any help.
     
    Bertrand, Sep 17, 2018
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi @Bertrand, thanks for reporting this to us! Are you still having the issue with the Windows activation? If so - could you please go to the Help menu of Parallels Desktop application and send us the technical data report via Send Technical Data... menu item? Then, post the number here.
     
    PaulChristopher@Parallels, Oct 11, 2018
    #2

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