Problems with Cleverbridge when I've bought a license key for Parallels 8 for Mac

Discussion in 'General Questions' started by MatiasF, Oct 27, 2012.

  1. MatiasF

    MatiasF Bit poster

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    Hello everyone,

    As you could see with the title of this thread, I have problems with Cleverbridge when I've purchased a license key for Parallels 8 for Mac. First of all, sorry for my English, it is not my native language.

    A few days ago, I've purchased the Parallels 8 for Mac. I chose Paypal as payment system. I know that the payment was made because I received the confirmation email from Paypal and my credit card has been charged. Although, I have not received yet any communication from Parallels / Cleverbridge reporting me that payment has been receiving, so I haven't got yet the product key that I have paid for it.

    I have already put a request to customer support of Cleverbridge, but they have not given to me an answer about what was the problem or why I don't have my license key.

    I' m looking for some help of Parallels support center, to try to solve me this problem.

    Thank you in advance for your help.

    Best regards,

    Matias.
     
  2. Specimen

    Specimen Product Expert

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    Cleverbridge? Can you provide a link?
     
  3. PeterSommerlad

    PeterSommerlad Bit poster

    Messages:
    1
    same problem

    Hi
    I have the same problem. I didn't get a purchase confirmation after charging my credit card for the upgrade to Parallels 8.

    I only got a "Your cleverbridge reference number: xxxxxxxxx"

    What can I do.

    Regards
    Peter Sommerlad.
     
  4. Specimen

    Specimen Product Expert

    Messages:
    3,242
  5. Specimen

    Specimen Product Expert

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