Problems with Parallels Compressor on XP

M

Menace

Bit poster
I am using Parallels Destop 4 (en_US-4.0.3810.237520) and when I use the Parallels Compressor during the process
a windows popup window tells me that there`s not enough virtual memory and the page/swap file has to get larger (or Windows is making it larger).

When the Parallels Compressor has finished then everytime I start windows the same popup window appears after a minute or so.

I installed Windows again and tested it and I can say for sure that Parallels Compressor is causing this problem.


I also noticed that the process of Parallels Compressor became worse. Sometimes there will be no information window that the process is over and also Windows freezed totally.

I hope it get fixed soon because I was used to compress my Windows to save space on my HD without harming my Windows XP Home Edition with Service Pack 3.
 
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John, I just want to make this clear:

1. This thread started with post #1 where I didn't mention "Kaspersky" at all and in post #7 you wrote that zone alarm is causing memory leak with "Zone Alarm, Windows Firewall and AVG - Uninstall them (except Windows Firewall) - this is the case of low memory."
2. In post #2 Peter (Parallels) recommended to turn off Windows Firewall and anti virus and to disable Kaspersky.
3. I mentioned in my post #5 that the problem happened only with Service Pack 3, AVG 8 Free Edition, Zone Alarm and Windows Updates (and no Kaspersky) installed. Then "Kaspersky" was only mentioned by me because I just did another test with it on a fresh installed Windows XP.
5. In post #14 we found out that the swap file gets corrupted by Compressor itself - no matter if we install and uninstall Kaspersky or any other Internet Security or anti virus programs and that this a known bug since at least July 2008 so actually we don't need a new thread with detailed explanation for reporting the bug of Paralles Compressor anymore.
6. So there was no need to contact Kaspersky like you have mentioned in post #17.

It hasn't been misspelling - it was more likely misreading or misundestanding.

The Parallels team had just guided us in the wrong direction to solve the problem here.

Best regards.
 
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Thank you for explanation, Menace,

Please, start the machine, click on Help in Parallels Desktop menu -> Report a problem. The report will be generated and sent to Parallels and you will be shown a problem report number. Please, provide this us with number in your next reply, so we can transfer it to Development.

Thank you in advance.
 
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