Problems with the any symbols in spanish language

G

geaman

Bit poster
Hi, i´m sorry for my english but i´m spanish and don´t write very well in this language.

I have the Parallels Desktop 4.0 software installed in Mac OS X 1.5.5 but when i need open a file or folder with a spanish symbol i can´t. Windows detect the file but the size is 0 bytes and i can´t access to the folders.

This data is in another hard disk in ntfs format, i don´t create the files or archives with mac or virtual machine (i work with this hard disk in a Windows XP computer). I sharing the data and i need access with the virtual machine.

This spanish symbols are the ñ word and the tildes in vocals letters á é í ó ú

I see in this forum a similar problem with another software (i don´t remember the name) and the possible solution. Is possible any solution for this soft?

Thank you very much for the help.
 
I have the last version but don´t work. Is impossible. The files with "special" spanish symbols are 0 bytes size and the folders is the same problem. The solution for the moment is rename the files and folders name from OSX and after that access it in the virtual machine.

This is normal or is a soft bug?

Thanks for the attention.
 
Hello, geaman,

I have created a ticket in Parallels Help Desk system for you with number 672389.
Please, respond to the message which was sent to your e-mail box.
 
Thanks you for the ticket. I first need ask for the remote access computer because the computer is not mine, is in my work.

Thanks you very much for the help. The support for this software is very well !!!
 
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