\\.psf not accesible (one is, one not)

Discussion in 'Windows Guest OS Discussion' started by gizmoboy, Dec 9, 2009.

  1. gizmoboy

    gizmoboy

    Messages:
    4
    I installed Paralles 5 on my new Mac Pro, and migrated my old Vista PC to a VM using the external media transporter agent approach. I then upgraded it to Windows 7 Ultimate.

    On that VM, I get the message "\\.psf is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions." whenever I try to access the "Parallels shared folders" link on my desktop, and my Mac-attached folders and disks do not appear in the My Computer window.

    I also created a fresh Windows & ultimate VM on the Mac, and this one can access the Parallels shared folder" link no problem, and also sees all attached Mac disks without a problem.

    I have viewed some of the messages about this issue, and they seem to resolve around reinstalling MacFUSE (but that appears to be a Version 4 issue), or reinstalling the whole parallels software, but for me, only the migrated VM is having the troubles, which implies to me it's not a global issue for Parallels.

    Do you have any idea what I can try in Windows 7 to make the VM see the Parallels shared folders and disks?
     
  2. alexg

    alexg Parallels Developers

    Messages:
    543
    Hi,

    You need reinstall Parallels Tools. Please deinstall Parallels Tools first using Programs and Features control panel. Then, reboot Windows 7 and select Install Parallels Tools in the Virtual Machine menu of Parallels Desktop 5 application.

    Alexander
     
  3. gizmoboy

    gizmoboy

    Messages:
    4
    Reinstalling Parallels tools worked -- thanks!
     

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