Purchase Wrong License for Upgrade

Discussion in 'General Questions' started by ActisysC, Aug 22, 2017.

  1. ActisysC

    ActisysC Bit poster

    Messages:
    1
    Hi,

    I've purchased the wrong license, I'm suppose to select the new license for Parallels Desktop 13, but choose the wrong selection. Now I need a brand new license for Parallels Desktop 13 to get my job done, what should I do now?

    Can you help me to convert it to full license and I will pay the extra? Else I need to get refund and proceed for full license purchase?

    Please advice
     
    ActisysC, Aug 22, 2017
    #1
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We see that the order was already refunded based on your request.
     
    Ajith1, Aug 24, 2017
    #2

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