Purchased an upgrade instead of a new license

A

AhmedM10

Bit poster
Dear All,

I just purchased an upgrade to the pro version thinking that it would substitute for purchasing a license (I have a trial license). Is there a way to fix that?

Thank You
 
AhmedM10 said:
Dear All,

I just purchased an upgrade to the pro version thinking that it would substitute for purchasing a license (I have a trial license). Is there a way to fix that?

Thank You
Click to expand...
Hello,
To start the refund process, simply reach out Cleverbridge support, and they will assist you - https://support.cleverbridge.com/hc/en-us
Then, you can use this link to purchase a new license of Parallels Desktop for Mac Pro Edition.
Thank you.
 
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