Quantower Issues

Discussion in 'General Questions' started by Martin65, Sep 5, 2023.

  1. Martin65

    Martin65 Bit poster

    Messages:
    1
    Hey there

    I want to use the Quantower trading platform through Parallels but am having a few issues with the UI. When running in Parallels the menu icons throughout the interface are displayed as square boxes, please see attached. Is there any way to resolve this as I 100% do not want to fire up my crusty PC to do this :)
     

    Attached Files:

  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    547
    Hello!
    In order to proceed with further investigation, kindly provide us with the below information:
    1. Reproduce the issue.
    2. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.
    Thank you!
     
  3. BHAGATD

    BHAGATD Bit poster

    Messages:
    1
    I am facing the same issue
     
  4. EnitanW

    EnitanW Bit poster

    Messages:
    3
    Same issue here, any fix to this? The report ID is: 436763530
     
  5. sundrum

    sundrum Bit poster

    Messages:
    1
    Any update on the issue pls ?
     
  6. MdM10

    MdM10 Bit poster

    Messages:
    1
    Any update so far ?
     
  7. monte2

    monte2 Bit poster

    Messages:
    1
    Facing the same issue. Would be really nice to have it fixed. this is super annoying
     
  8. LashaA

    LashaA Bit poster

    Messages:
    1
    Have same issue. Has anyone figured out how to fix it?
     
  9. NikhilK5

    NikhilK5

    Messages:
    2
    I have the solution for this. In the control center settings, there is an option to "isolate windows from mac". You have to select this setting. The only drawback is that you will no longer be able to share files between windows and mac.
     
    LashaA likes this.

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