Question: Parallels 13 Student Edition Upgrade

Discussion in 'Installation and Configuration of Parallels Desktop' started by AlexanderT2, Sep 26, 2017.

  1. AlexanderT2

    AlexanderT2 Bit poster

    Hello. I'm a newbie.

    I have Parallels 12 Student Edition installed on my mac. I would like to purchase the Parallels Student Edition 13. When I click on the link, it takes me to OnTheHub where I can purchase it for a discount. I have just a few questions about the install process.

    1. Is this a full version or the upgrade? OnTheHub
    2. How do I install Parallels 13 over 12? How do I preserve my existing Windows virtual os?
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Hi @AlexanderT2 , you will be getting the full version of Parallels Desktop 13 for Mac from On the Hub. Once you install Parallels Desktop 13 for Mac 12 will be automatically removed.
  3. DannyL2

    DannyL2 Bit poster

    Hi Support... is necessary to pay to upgrade from 12 to 13 if you have already purchased 12 from 'On the Hub' ?
  4. Alfena@Parallels

    Alfena@Parallels Pro

    Hello @DannyL2 , Free upgrade to version 13 is only eligible for a subscription based license. Since you have a perpetual license, you have to purchase an upgrade license for version 13.

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