RAS HALB Active/Passive and status not working

Discussion in 'Parallels Remote Application Server' started by Florian#4, Mar 14, 2023.

  1. Florian#4

    Florian#4 Bit poster

    Messages:
    5
    Hi,
    Version RAS and HALB: 19.1.0
    If one of the HALBs is powered off, it still remains in the "OK" and "active" status in the RAS GUI. Even if I turn off all HALBs, the GUI shows all HALBs as "Ok".
    upload_2023-3-14_9-31-31.png
    upload_2023-3-14_9-31-11.png
     
    Florian#4, Mar 14, 2023
    #1
  2. jpc

    jpc Pro

    Messages:
    435
    @Florian#4
    The HALB component does not have a persistent connection with the rest of the RAS infra so the current state is not known by the RAS infra. The "OK" state for HALB refers only to a HALB settings push. It gets updated to "OK" when the settings are pushed successfully, either after a change or on infra start up.

    Might be a good idea to ask for adding more functionality for HALB statuses either via the forum's Feature Suggestions page or by contacting support.
     
    jpc, Mar 14, 2023
    #2

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