RAS Universal Printer Job Failed

Discussion in 'Parallels Remote Application Server' started by MoorP, Jan 10, 2019.

  1. MoorP

    MoorP Bit Poster

    Messages:
    1
    Hi

    I have a client that keeps getting RAS Universal Printer print job failed 0x00000004
    I searched your forum but i can't find this error code. Can someone give me some insight on why my clients would be getting this error message.

    Thank
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    2,514
    Hi @MoorP did you try the following steps:
    1. On Client go to Options > Advanced Settings tab
    2. Uncheck the options:
      • Cache Printers Hardware Information
      • Cache 2X Universal Printing Embedded Fonts
    3. Reconnect to the server.

    If not, please try and check.
     

Share This Page