Re-Download Parrellel

[AndrewC7]

My hard drive failed so I lost everything. Got a new hard drive, went to re-download parallel and had no luck. I need tech support to call me ASAP. Someone please help.

 

[Maria@Parallels]

Hey, you can download Parallels Desktop (2.5 - 9.0.2) using this link
and Parallels Desktop 12,11 and 10 from the Parallels website
Please let us know if you have any other question, we will be glad to help.

 

[carlosc3]

May I ask...
I have parallels 9 and because I upgraded to CApitan...it was working less and less.
I want to download 12, but it doesn't install. Hd is quite quite full, only 65 GB free. Could that be the cause for not installing ?
I have my virtual machines that are not working at all.

 

[Raj@Parallels]

May I ask...
I have parallels 9 and because I upgraded to CApitan...it was working less and less.
I want to download 12, but it doesn't install. Hd is quite quite full, only 65 GB free. Could that be the cause for not installing ?
I have my virtual machines that are not working at all.

When you start Windows virtual machine did you get any error message? If any, please share a screenshot.
To get a Parallels Desktop 12 trial, please click here.

 

[carlosc3]

It gave the error 15381.
No worries now. I have downgraded my computer back to yosemite.
I don't know how, I have managed a copy of my parallels 9. It is not easy to find.
The Virtual Machine is working now. In one the internet works, in the other one no. Strange. I will ask in another thread. Regards.

 

[Guna@Parallels]

Glad it worked! You may reinstall Parallels Tools & check if the internet works.