Record Screen now switches back to MAC

Discussion in 'Parallels Toolbox for Mac' started by DanielI4, Jun 4, 2020.

  1. DanielI4

    DanielI4 Bit Poster

    With the latest parallels toolbox, if I try to record the screen of my VM, the screen immediately switches back to the MAC and starts recording that. This seems to be a new 'FEATURE'. Please is there a way to stop this? I want to record my VM screen, like I used to be able to.
  2. ParkunanD@Parallels

    ParkunanD@Parallels Bit Poster

    Hello @DanielI4, Please uninstall Parallels Toolbox and reboot Mac, try to reinstall Parallels Toolbox. Also, make sure that the accessibility given for Toolbox under System preference > Security & Privacy > Under Privacy tab > Accessibility/Full disk access/Files and Folder > Check the box for Parallels Toolbox.
  3. sergk

    sergk Parallels Developers

    thank you for reporting this issue. We're working on it right now and I hope that fix will be available in nearest release.

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