Recover Activation Code

[Nosaj645]

Hello,

I am trying to find out if it is possible to recover an activation code for Parallels 7. It was used on a work computer and my former co-worker moved on to another job opportunity. After reinstalling everything I realized that there is no activation code that I can find.

I am able to provide the name and email address of the employee and the activation code to the parallels 3.0 that he upgraded at the time.

Thanks in advance for your time!

Jason

 

[EkaterinaZ]

Hello,

In order to help you retrieve the key we will need the previous user's e-mail address and the invoice copy indicating the purchase of the software.

As soon as you have the invoice copy please create a support request for "Customer Service and Licensing" here:

http://www.parallels.com/support/request/