Recover lost permanent activation key

Discussion in 'General Questions' started by ss2cire, Oct 31, 2007.

  1. ss2cire

    ss2cire Bit poster

    Messages:
    4
    Hey all, sorry I know this question was asked once before, but
    I have looked all over the website and can't figure it out

    anyway, I got Parallels 3.0 for Mac a while back and when I upgraded to
    Leopard I forgot to write it down... I thought I had a backup copy in my
    e-mail account, which turned out to be false =\

    is there a way to recover the key through the website?

    please help,

    regards

    ss2cire
     
  2. Stacey M

    Stacey M Parallels Team

    Messages:
    908
    Hello,

    check your PM please.

    Best regards,
    Stacey
     
  3. jayb

    jayb Bit poster

    Messages:
    5
    What is a PM?

    I have the same problem. What is a PM?

    Jay Brennan
     
  4. Stacey M

    Stacey M Parallels Team

    Messages:
    908
    Hello,

    PM is Private Message.
    If you want to receive your key, you need to send me your E-mail that you used during your registration or activation of the key.

    Best regards,
    Stacey
     
  5. mbernste

    mbernste Bit poster

    Messages:
    6
    I need my Parallels 2 activation key, which I was prompted for after installing Parallels 3.
     
  6. Stacey M

    Stacey M Parallels Team

    Messages:
    908
    Hello,

    please send me via PM the e-mail address you used to receive your PD 2.x activation key or contact our Order Support.

    Best regards,
    Stacey
     
  7. trimel

    trimel Bit poster

    Messages:
    2
    I am having the same issue...

    I purchased and registered version 2 as well and have since changed email addresses and lost my activation key... what can I do?
     
  8. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,343
    No problem, please create ticket, and sales will reply you soon
     
  9. trimel

    trimel Bit poster

    Messages:
    2
    yup did that- thanks
     
  10. Ozzy

    Ozzy Bit poster

    Messages:
    1
    Hi, I had a trial version of Parallels 2 and now tried to buy an activation key. I accidently bought an upgrade key to upgrade my Parallels version 2 to 3. Now it asks me for a permanent activation key but I only had the trial version of Parallels 2. How can I get this to work?

    EDIT: Actually I had the trial version of PARALLELS 3 so i have only the trial keycode. How can I get the permanent one?
     
    Last edited: Aug 5, 2008
  11. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,343
    Try to return it back (30 days) and buy key for version 3.
     
  12. UsmnK

    UsmnK Bit poster

    Messages:
    1
    Lost Key

    I bought parallel a couple of months back. Due to a virus my laptop crashed and I had to reformat it. Now when im trying to install parallel, it is asking me for the activation code. The problem is i threw out the activation code for it. Is there anyway possible to recover this code?
     
  13. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,343
    Create ticket in support, and they will send you old activation key
     
  14. Thanser

    Thanser Bit poster

    Messages:
    2
    I also lost my activation key and need it resent to me.
     
  15. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,343
    Create ticket in support, and they will send you old activation key
     
  16. usk

    usk Bit poster

    Messages:
    3
    Due to a HD crash I had to reinstall 3.0 Unfortunately I do need the activation key for a previous version. That I dont have.
    I just bought the extended download link option, but this did also not help.
    What can I do?
     
  17. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,343
    Create ticket in support, and they will send you old activation key
     
  18. usk

    usk Bit poster

    Messages:
    3
    Thanks.

    I did. However an estimated response time of 3 days seems very odd?
     
  19. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,343
    Probably they have holidays, sales are in different countries
    And New Years holidays are different
     
  20. gregor

    gregor Bit poster

    Messages:
    9
    Lost Activation code:

    Hi Stacy, I have both parallels and the new upgrade parallels 4.0 which I bought online and also ordered the CD copy.

    I cannot find my activation code. Can you please email it to prospector16@gmail.com

    thank you,

    Gregory West
    prospector16@gmail.com
     

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