i have been using and buying parallels since version 5 or 6 and updating almost immediately upon new release in the hopes of fixing problems i have had since buying my mid 2009 13" mac book pro. despite purchasing each new release i have never gotten the performance out of this combination and instead find that neither work very well. i am buying a new computer and am considering not using Parallels any more. would it be possible to get a refund if i have not been able to resolve long standing issues despite investing a lot of time and effort (and money) into troubleshooting this? thank you for your consideration
Try to ask Parallels Support; here is the kb about "How To Receive Parallels Desktop Support": http://kb.parallels.com/6571
Dear jonathan_david, Parallels Online Store orders can be refunded within 30 days from the date of purchase. Please see the following articles for more information: http://kb.parallels.com/en/114649 http://kb.parallels.com/en/8960
