I'm using Parallels 3.0 build 5608, love it. But I've run into a problem registering a new program ... it works fine when registering it on a normal standalone PC. So it's got to be a problem with Parallels I think.
Here's the scoop: I downloaded a Windows-only utility into my VM (XP SP2) and installed it. It was a limited trial, it worked fine, so I purchased it ($50!) and waited for the email with my serial number.
What the developer sent was a strange little "key" file that they told me to double-click, and then click OK when the alert said the registry had been updated.
So I did that, and the alert did say "okay to add the following [gibberish] to the [gibberish] registry?" I clicked Yes, and it said it was successfully added, so I clicked OK to dismiss the alert.
At that point, per the developer, I could boot the program and look in the About box where it would show my name and that it was registered to me. But it didn't ... it showed "Unregistered -- 14 days remaining." I tried a few times, rebooting Windows, etc. to no avail. Emails to the support address at the company didn't help; they said they tested my key file over there and it worked (and included a screen shot showing my name in the About box), and suggested I try it on another machine.
So I hauled out my old Compaq laptop running the same Windows XP SP2. I downloaded and installed the trial, copied over the key file, ran the key (got the same alerts that it was successful), and when I booted the program, it DID show that I was the registered user.
So ... I really don't know how to troubleshoot this. It is a major pain to have to keep this Compaq around to run the utility; not having to do so was kinda the point about installing Parallels. Any help? I have no experience working with the registry.
Thanks
AM
Here's the scoop: I downloaded a Windows-only utility into my VM (XP SP2) and installed it. It was a limited trial, it worked fine, so I purchased it ($50!) and waited for the email with my serial number.
What the developer sent was a strange little "key" file that they told me to double-click, and then click OK when the alert said the registry had been updated.
So I did that, and the alert did say "okay to add the following [gibberish] to the [gibberish] registry?" I clicked Yes, and it said it was successfully added, so I clicked OK to dismiss the alert.
At that point, per the developer, I could boot the program and look in the About box where it would show my name and that it was registered to me. But it didn't ... it showed "Unregistered -- 14 days remaining." I tried a few times, rebooting Windows, etc. to no avail. Emails to the support address at the company didn't help; they said they tested my key file over there and it worked (and included a screen shot showing my name in the About box), and suggested I try it on another machine.
So I hauled out my old Compaq laptop running the same Windows XP SP2. I downloaded and installed the trial, copied over the key file, ran the key (got the same alerts that it was successful), and when I booted the program, it DID show that I was the registered user.
So ... I really don't know how to troubleshoot this. It is a major pain to have to keep this Compaq around to run the utility; not having to do so was kinda the point about installing Parallels. Any help? I have no experience working with the registry.
Thanks
AM
