Reloaded macbook - need to reload my parallels

[DanielH32]

I had my macbook reloaded and now I cannot install parallels - it says my subscription is in use. I need to reset this please.

 

[Maria@Parallels]

I had my macbook reloaded and now I cannot install parallels - it says my subscription is in use. I need to reset this please.

Hello, we've checked your email dan@re**min*tion.com and unfortunately didn't find any license key associated with it.
Could you provide us with your Parallels Desktop license key via the private message please?