Remote Application Toolbar missing in HTML Client

Discussion in 'Parallels Remote Application Server – HTML5 Gateway' started by DanielN7, May 31, 2019.

  1. DanielN7

    DanielN7 Bit Poster

    Messages:
    1
    This is running 16.5.3. This KB seems to indicate I should be getting a toolbar when I open a remote app in HTML 5 https://kb.parallels.com/123590 But I don't see this. I'm assuming this is where the file transfer option is supposed to be as well. I can't find anywhere to turn it on. How do I enable this toolbar?
     
  2. Eugene. K.

    Eugene. K. Parallels Team

    Messages:
    60
    it's there in the bottom right side:
    upload_2019-5-31_22-6-11.png
     
  3. ParallelsU320

    ParallelsU320 Bit Poster

    Messages:
    9
    why is the keyboard Icon in the toolbar missing? I mean, when I open a Word-App in HTML5 Webbrowser, without the keyboard can I not type in. upload_2019-10-24_11-6-57.png
     
  4. Eugene. K.

    Eugene. K. Parallels Team

    Messages:
    60
    Yes, indeed, the keyboard button is missing there.
    We are going to fix it in the next update.
     
    ParallelsU320 likes this.
  5. Eugene. K.

    Eugene. K. Parallels Team

    Messages:
    60
    Hi, I'm glad to inform you that your issue is fixed in RAS v17.1. You can get it from parallels.com.
     
  6. ParallelsU320

    ParallelsU320 Bit Poster

    Messages:
    9

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