Removing a License Key

Discussion in 'Installation and Configuration' started by GarrettB3, Mar 15, 2019.

  1. GarrettB3

    GarrettB3 Bit Poster

    Messages:
    1
    Hey!

    not sure if this is the right place, but I'm trying to unlink a license key from my old installation of my Mac. It crashed and I had to reinstall everything which means I can't manually get into the mac the unlink the license key.

    Is there a way for me to do it on the website or someone I can contact?

    Thank you
     
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We have reset the license key. You can use it again.
     
  3. SaschaW2

    SaschaW2 Bit Poster

    Messages:
    4
    Hi,
    I think I've the same problem: my MBP 15" motherboard has been changed once more due to another failure of the GPU.
    Unfortunately it seems that I've reached the max activation limit and I don't know how to solve this problem.
    it ia a Parallels Desktop for Mac Pro Edition.
    Can you please reset the licence key?
    Thnk you in advance.
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hi, we've changed your key's internal settings,
    please check the issue with activation and let us know how does it work for you.
     
  5. SaschaW2

    SaschaW2 Bit Poster

    Messages:
    4
    Hi,
    I'm sorry but it is not working.
    I've reinstalled Parallels Desktop 15 again with no result, the messagge is always the same altough a valid key is used:
    I'm now using a trial, but it is going to stop in four days, and this is going to be a real problem for me.
    Shall I contact contact you by other means?
    Best regards.
     
    Last edited by a moderator: Dec 30, 2019
    Maria@Parallels likes this.
  6. SaschaW2

    SaschaW2 Bit Poster

    Messages:
    4
    Hi, issue has been solved with the help of support by phone.
    Best regards.
     
    Maria@Parallels likes this.
  7. 2622151

    2622151 Bit Poster

    Messages:
    7
    [QUOTE =" Maria @ Parallels,邮编:861733,成员:165186"]嗨,我们已经更改了密钥的内部设置,
    请检查激活问题,让我们知道它如何为您工作。[/ QUOTE]
    管理员,更换mac不能激活,怎么办,有看的懂China的吗?有emil吗?
     
  8. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hi, please provide us with a bit more info? Are you able to activate your license?
     

Share This Page