[RESOLVED] Crash of com.parallels.desktop.console.DiskUsage

Why does it say "[RESOLVED]"? There are still users who are having trouble.
I've been having the same problem for a while now.
In my case, when I put my Mac to sleep, leave it for a while, and then wake it up, the crash log appears. Looking at the time of the log, it seems to have crashed shortly after putting it to sleep. Even though I don't use Parallels Desktop at all.

I'm told that they are aiming to solve the problem with a new version, but I'm using v17.1.7.
By new, do you mean a future update to the v17.x series? Or the latest major version?
Since there is a problem with the product I purchased, please fix the v17.x series as well.

```
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: com.parallels.desktop.console.DiskUsage [42404]
Path: /Applications/Parallels Desktop.app/Contents/PlugIns/com.parallels.desktop.console.DiskUsage.appex/Contents/MacOS/com.parallels.desktop.console.DiskUsage
Identifier: com.parallels.desktop.console.DiskUsage
Version: 17.1.7 (51588)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2024-05-05 20:55:09.8574 +0900
OS Version: macOS 14.4.1 (23E224)
Report Version: 12
Anonymous UUID: 5D438983-616D-8AEA-09D7-57E2F0417DD8

Sleep/Wake UUID: 0ACF4A65-59A6-4D09-B1E0-7777EDA0F3AF

Time Awake Since Boot: 480000 seconds
Time Since Wake: 52 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000727ec8000020
Exception Codes: 0x0000000000000001, 0x0000727ec8000020

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [42404]

VM Region Info: 0x727ec8000020 is not in any region. Bytes after previous region: 125407810551841
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
commpage (reserved) 1000000000-7000000000 [384.0G] ---/--- SM=NUL reserved VM address space (unallocated)
--->
UNUSED SPACE AT END

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x18b6246b4 objc_release + 16
1 Foundation 0x18cbf198c _NSXPCInterfaceMethodInfoDealloc + 48
2 CoreFoundation 0x18badb820 __CFDictionaryApplyFunction_block_invoke + 28
3 CoreFoundation 0x18baa0ba0 CFBasicHashApply + 148
4 CoreFoundation 0x18ba93cbc CFDictionaryApplyFunction + 224
5 Foundation 0x18cc27898 -[NSXPCInterface dealloc] + 72
6 Foundation 0x18cbcfad4 -[NSXPCConnection dealloc] + 136
7 ExtensionFoundation 0x1e6e57f08 __61-[EXConcreteExtensionContextVendor _tearDownContextWithUUID:]_block_invoke_2 + 192
8 libsystem_trace.dylib 0x18b74c588 _os_activity_initiate_impl + 64
9 ExtensionFoundation 0x1e6e57e34 __61-[EXConcreteExtensionContextVendor _tearDownContextWithUUID:]_block_invoke + 128
10 libdispatch.dylib 0x18b848750 _dispatch_call_block_and_release + 32
11 libdispatch.dylib 0x18b84a3e8 _dispatch_client_callout + 20
12 libdispatch.dylib 0x18b858bb8 _dispatch_main_queue_drain + 988
13 libdispatch.dylib 0x18b8587cc _dispatch_main_queue_callback_4CF + 44
14 CoreFoundation 0x18bb1b4ac __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16
15 CoreFoundation 0x18bad8c30 __CFRunLoopRun + 1996
16 CoreFoundation 0x18bad7e0c CFRunLoopRunSpecific + 608
17 Foundation 0x18cc0b028 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212
18 Foundation 0x18cc84224 -[NSRunLoop(NSRunLoop) run] + 64
19 libxpc.dylib 0x18b71354c _xpc_objc_main + 684
20 libxpc.dylib 0x18b722ee8 _xpc_main + 324
21 libxpc.dylib 0x18b7130f8 xpc_main + 64
22 Foundation 0x18cc29788 -[NSXPCListener resume] + 312
23 PlugInKit 0x199e2edb0 0x199e12000 + 118192
24 PlugInKit 0x199e2ec20 0x199e12000 + 117792
25 PlugInKit 0x199e2e88c 0x199e12000 + 116876
26 PlugInKit 0x199e2f180 0x199e12000 + 119168
27 ExtensionFoundation 0x1e6e52928 EXExtensionMain + 304
28 Foundation 0x18cc863e8 NSExtensionMain + 204
29 dyld 0x18b6720e0 start + 2360

Thread 1:
0 libsystem_pthread.dylib 0x18b9f5d20 start_wqthread + 0

Thread 2:
0 libsystem_pthread.dylib 0x18b9f5d20 start_wqthread + 0


Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x03000001f3955575 x1: 0x02000001f500d991 x2: 0x0000727ec8000000 x3: 0x0000000144904540
x4: 0x0000000000000030 x5: 0x0000000144904540 x6: 0x0000000000000003 x7: 0x0000000000000000
x8: 0x00000001ee2ca958 x9: 0x000000018cbf195c x10: 0x0000000000000001 x11: 0x000000014480aa80
x12: 0x000000014480aa80 x13: 0xffffffffffffffff x14: 0x00000001f3728c61 x15: 0x00000001f3728c60
x16: 0x01f3727ec8000000 x17: 0x00000001f51f7ee8 x18: 0x0000000000000000 x19: 0x000000014480aa80
x20: 0x0000000144809d40 x21: 0x0000000000000002 x22: 0x0000000000000003 x23: 0x000000016db5e2c8
x24: 0x0000000000000001 x25: 0x00000001f3707ba0 x26: 0x0000000105004040 x27: 0x000000000000000f
x28: 0x0000000000000000 fp: 0x000000016db5e200 lr: 0x000000018cbf198c
sp: 0x000000016db5e1f0 pc: 0x000000018b6246b4 cpsr: 0x00001000
far: 0x0000727ec8000020 esr: 0x92000005 (Data Abort) byte read Translation fault

Binary Images:
0x1022a0000 - 0x1022a3fff com.parallels.desktop.console.DiskUsage (17.1.7) <d16f68e7-2d06-3cd9-b224-9679978d4cdd> /Applications/Parallels Desktop.app/Contents/PlugIns/com.parallels.desktop.console.DiskUsage.appex/Contents/MacOS/com.parallels.desktop.console.DiskUsage
0x18b61c000 - 0x18b66bd83 libobjc.A.dylib (*) <76c8305c-4066-390c-8f3e-f0858d756ad8> /usr/lib/libobjc.A.dylib
0x18cbb0000 - 0x18d80dfff com.apple.Foundation (6.9) <1b93a4d2-db73-3f3b-a726-c8eacc5128e0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x18ba5c000 - 0x18bf34fff com.apple.CoreFoundation (6.9) <33908a83-098f-3437-973e-fb848c4f39df> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x1e6e39000 - 0x1e6efdfff com.apple.ExtensionFoundation (97) <a83bc71f-f24d-3a83-9fec-00163f27a99b> /System/Library/Frameworks/ExtensionFoundation.framework/Versions/A/ExtensionFoundation
0x18b745000 - 0x18b75ffff libsystem_trace.dylib (*) <681ebf40-b321-364a-88ea-04ab45e3da66> /usr/lib/system/libsystem_trace.dylib
0x18b846000 - 0x18b88dfff libdispatch.dylib (*) <7f973554-8168-35bf-ae86-2e9123e81bf7> /usr/lib/system/libdispatch.dylib
0x18b6fa000 - 0x18b744fff libxpc.dylib (*) <c43d5322-9b69-37ee-b51e-45fde5d81b5b> /usr/lib/system/libxpc.dylib
0x199e12000 - 0x199e51fff com.apple.pluginkit.framework (1.0) <ab262a85-c3b5-397d-84ea-4b997969de7c> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit
0x18b66c000 - 0x18b6f49db dyld (*) <f6dd3ec2-85a4-3ab1-8486-b189cd980ebe> /usr/lib/dyld
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
0x18b9f4000 - 0x18ba00fff libsystem_pthread.dylib (*) <45239f06-cc53-36d0-9933-7776ac7ea2fa> /usr/lib/system/libsystem_pthread.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=901.2M resident=0K(0%) swapped_out_or_unallocated=901.2M(100%)
Writable regions: Total=273.7M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=273.7M(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
ColorSync 32K 1
Dispatch continuations 64.0M 1
Kernel Alloc Once 32K 1
MALLOC 200.1M 23
MALLOC guard page 96K 6
STACK GUARD 56.0M 3
Stack 9264K 3
VM_ALLOCATE 16K 1
__AUTH 1092K 242
__AUTH_CONST 18.8M 412
__CTF 824 1
__DATA 4152K 398
__DATA_CONST 20.7M 417
__DATA_DIRTY 1101K 138
__FONT_DATA 4K 1
__LINKEDIT 525.4M 2
__OBJC_RO 71.7M 1
__OBJC_RW 2195K 1
__TEXT 375.8M 430
dyld private memory 272K 2
mapped file 46.9M 7
shared memory 624K 7
=========== ======= =======
TOTAL 1.4G 2099



-----------
Full Report
-----------

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"codeSigningTeamID" : "4C6364ACXT",
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"vmSummary" : "ReadOnly portion of Libraries: Total=901.2M resident=0K(0%) swapped_out_or_unallocated=901.2M(100%)\nWritable regions: Total=273.7M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=273.7M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nActivity Tracing 256K 1 \nColorSync 32K 1 \nDispatch continuations 64.0M 1 \nKernel Alloc Once 32K 1 \nMALLOC 200.1M 23 \nMALLOC guard page 96K 6 \nSTACK GUARD 56.0M 3 \nStack 9264K 3 \nVM_ALLOCATE 16K 1 \n__AUTH 1092K 242 \n__AUTH_CONST 18.8M 412 \n__CTF 824 1 \n__DATA 4152K 398 \n__DATA_CONST 20.7M 417 \n__DATA_DIRTY 1101K 138 \n__FONT_DATA 4K 1 \n__LINKEDIT 525.4M 2 \n__OBJC_RO 71.7M 1 \n__OBJC_RW 2195K 1 \n__TEXT 375.8M 430 \ndyld private memory 272K 2 \nmapped file 46.9M 7 \nshared memory 624K 7 \n=========== ======= ======= \nTOTAL 1.4G 2099 \n",
"legacyInfo" : {
"threadTriggered" : {
"queue" : "com.apple.main-thread"
}
},
"logWritingSignature" : "748cb85d4895867f509b138399f70c2b3b7f1deb",
"trialInfo" : {
"rollouts" : [
{
"rolloutId" : "648cada15dbc71671bb3aa1b",
"factorPackIds" : {
"SIRI_UNDERSTANDING_ATTENTION_ASSETS" : "65a8118e05d9422724106749",
"SIRI_UNDERSTANDING_ASR_ASSISTANT" : "65a8115446dfa0720068876d",
"SIRI_UNDERSTANDING_NL" : "65a811c046dfa0720068876e",
"SIRI_EXPERIENCE_CAM" : "65a81173096f6a1f1ba46525",
"SIRI_UNDERSTANDING_MORPHUN" : "65a811a96c2f903aa921c246"
},
"deploymentId" : 240000116
},
{
"rolloutId" : "652eff3d1bce5442b8d753c9",
"factorPackIds" : {

},
"deploymentId" : 240000009
}
],
"experiments" : [
{
"treatmentId" : "15fbe652-1354-4591-bab2-e1616c7bd990",
"experimentId" : "65024de67d575f27b43072b0",
"deploymentId" : 500000003
},
{
"treatmentId" : "1ea7cbb4-b1d5-4dea-8c8d-f32724120f8a",
"experimentId" : "661821ee2ea8460fbd2d47e1",
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}
}

Model: Mac14,2, BootROM 10151.101.3, proc 8:4:4 processors, 24 GB, SMC
Graphics: Apple M2, Apple M2, Built-In
Display: LG HDR WQHD, 3440 x 1440 (UWQHD - Ultra-Wide Quad HD), Main, MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Jan 20 2024 04:08:41 version 20.103.12.0.8.7.171 FWID 01-e09d2675
AirPort:
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci144d,a808, NVM Express Controller, Thunderbolt@6,0,0
PCI Card: pci144d,a808, NVM Express Controller, Thunderbolt@5,0,0
PCI Card: pci144d,a808, NVM Express Controller, Thunderbolt@3,0,0
PCI Card: pci144d,a808, NVM Express Controller, Thunderbolt@4,0,0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB3.1 Hub
USB Device: USB3.1 Hub
USB Device: USB3.2 Hub
USB Device: USB3.2 Hub
USB Device: SSD-PGU3/NL
USB Device: USB2.1 Hub
USB Device: USB2.0 Hub
USB Device: USB2.1 Hub
USB Device: iLok
USB Device: USB MIDI
USB Device: USB2.1 Hub
USB Device: USB Audio Device
Thunderbolt Bus: MacBook Air, Apple Inc.
Thunderbolt Device: Express 4M2, Other World Computing, 1, 33.1
Thunderbolt Bus: MacBook Air, Apple Inc.
```