[RESOLVED] Version 20 not opening pdfs

Discussion in 'Product updates and feedback' started by RonR6, Sep 30, 2024.

  1. RonR6

    RonR6 Bit poster

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    2
    I use proprietary software on the that is available on the Windows platform only (ECO3 Apogee) and I have always been able to open pdfs to my Mac side of things and edit, resave and continue. After Version 20 upgrade of Parallels, I can no longer open pdfs to the Mac side for editing. Anyone else seeing issues like this?
     
  2. JaneD

    JaneD Bit poster

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    6
    Yes I started a thread on this a day or to before. https://forum.parallels.com/threads...-pdfs-with-acrobat-in-office-products.365366/
    I have found the only workaround is you have to a snapshot from before you upgraded to V20. Just taking your current VM and re-installing V19 wont fox the problem.
    And the issue I am having is launching it from within Office apps (like outlook and OneNote.) I CAN successfully open pdfs through windows explorer.
     
  3. Mikhail Ushakov

    Mikhail Ushakov Parallels Team

    Messages:
    530
    Hello!
    First of all, please accept our apologies for the issue! We've fixed it in Parallels Desktop 20.1.0 build released a few minutes ago.
    Update Parallels Desktop to version 20.1.0 to have the issue addressed: https://parallels.com/directdownload/pd/.
     
  4. RonR6

    RonR6 Bit poster

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    2
    I have updated to 20.1.0 (55732) and still have the same issue. For years, this was not an issue until the 20.0 upgrade and the 19 downgrade did not fix the issue. Please help.
     

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