Serious Networking issues with XP under OSX

Discussion in 'Installation and Configuration' started by BenfromBrook, Jun 3, 2020.

  1. BenfromBrook

    BenfromBrook Bit Poster

    Messages:
    13
    I recently installed a trial of Parallels 15 on my 16" MBPro, connected to internet with a dock and Ethernet cable, but wifi works too. I installed Windows XP from an iso, no problems there as far as I can tell.

    However, I have extremely limited and selective internet access under XP. I can't activate XP, and the one program I need to run has no internet access, necessary to activate it.
    However, Windows Update successfully downloaded 130+ security updates. Internet Explorer can access google.com and run searches, but nothing else at all. I've googled for similar issues, played with Network settings. If I can't get this to run, it's not worth it to me to pay for Parallels, and I'd REALLY like to get this to run.

    My XP IP address does start with 10, so that's not a problem.
    When I look at "My Network Places" there's nothing there but Dropbox.

    Here's a diagnostic, and then I need help/suggestions.
    Last diagnostic run time: 06/03/20 09:58:17 HTTP, HTTPS, FTP Diagnostic
    HTTP, HTTPS, FTP connectivity

    info HTTP: Successfully connected to www.microsoft.com.
    warn HTTPS: Error 12157 connecting to www.microsoft.com: An error occurred in the secure channel support
    warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
    warn HTTPS: Error 12029 connecting to www.passport.net: A connection with the server could not be established
    warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
    error Could not make an HTTPS connection.
    error Could not make an FTP connection.
    info Redirecting user to support call

    DNS Client Diagnostic
    DNS - Not a home user scenario

    info Using Web Proxy: no
    info Resolving name ok for (www.microsoft.com): yes
    No DNS servers

    DNS failure
    Gateway Diagnostic
    Gateway

    info The following proxy configuration is being used by IE: Automatically Detect Settings:Enabled Automatic Configuration Script: Proxy Server: Proxy Bypass list:
    info Could not get proxy settings via the Automatic Proxy Configuration mechanism
    info This computer has the following default gateway entry(ies): 10.211.55.1
    info This computer has the following IP address(es): 10.211.55.3
    info The default gateway is in the same subnet as this computer
    info The default gateway entry is a valid unicast address
    warn The default gateway address could not be resolved via ARP
    action Automated repair: Renew IP address
    action Releasing the current IP address...
    action Successfully released the current IP address
    action Renewing the IP address...
    action Successfully renewed the current IP address
    info This computer has the following default gateway entry(ies): 10.211.55.1
    info This computer has the following IP address(es): 10.211.55.3
    info The default gateway is in the same subnet as this computer
    info The default gateway entry is a valid unicast address
    info The default gateway address was resolved via ARP in 1 try(ies)
    info The default gateway was reached via ICMP Ping in 1 try(ies)
    info TCP port 80 on host 23.204.251.223 was successfully reached
    info The Internet host www.microsoft.com was successfully reached
    info The default gateway is OK



    IP Layer Diagnostic
    Corrupted IP routing table

    info The default route is valid
    info The loopback route is valid
    info The local host route is valid
    info The local subnet route is valid
    Invalid ARP cache entries

    action The ARP cache has been flushed



    IP Configuration Diagnostic
    Invalid IP address

    info Valid IP address detected: 10.211.55.3
    Wireless Diagnostic
    Wireless - Service disabled
    Wireless - User SSID
    Wireless - First time setup
    Wireless - Radio off
    Wireless - Out of range
    Wireless - Hardware issue
    Wireless - Novice user

    Wireless - Ad-hoc network

    Wireless - Less preferred

    Wireless - 802.1x enabled

    Wireless - Configuration mismatch

    Wireless - Low SNR




    WinSock Diagnostic
    WinSock status

    info All base service provider entries are present in the Winsock catalog.
    info The Winsock Service provider chains are valid.
    info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test.
    info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.
    info Provider entry RSVP UDP Service Provider passed the loopback communication test.
    info Provider entry RSVP TCP Service Provider passed the loopback communication test.
    info Connectivity is valid for all Winsock service providers.



    Network Adapter Diagnostic
    Network location detection

    info Using home Internet connection
    Network adapter identification

    info Network connection: Name=Local Area Connection, Device=Parallels Ethernet Adapter, MediaType=LAN, SubMediaType=LAN
    info Ethernet connection selected
    Network adapter status

    info Network connection status: Connected



    HTTP, HTTPS, FTP Diagnostic
    HTTP, HTTPS, FTP connectivity

    info HTTP: Successfully connected to www.microsoft.com.
    warn HTTPS: Error 12157 connecting to www.microsoft.com: An error occurred in the secure channel support
    warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
    warn HTTPS: Error 12029 connecting to www.passport.net: A connection with the server could not be established
    warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
    error Could not make an HTTPS connection.
    error Could not make an FTP connection.
     
  2. Hello BenfromBrook. Please follow the steps from this article and check whether the network issue is sorted out.
     
  3. BenfromBrook

    BenfromBrook Bit Poster

    Messages:
    13
    I did all of that mostly successfully. When scanning, I couldn't run the DISM commands. It wasn't recognized. But otherwise, everything check out fine. No change in internet access status.
     
  4. If you have any antivirus/firewall settings, please disable it on the Mac side. Also, try connecting the Mac to a personal network and check for the issue.
     
  5. BenfromBrook

    BenfromBrook Bit Poster

    Messages:
    13
    I turned off the built-in OS X firewall, rebooted XP, no change. I'm not sure what you mean by "personal network"; I'm working at home, laptop is connected via Ethernet cable directly to my cable modem.
     
  6. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hello, could you collect the tech report right after the issue reproduced and post the report's ID here?
     

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