Slow network & CPU 100% cpu for a few minutes when closing Parallels Desktop

Discussion in 'General Questions' started by MichaelN3, Aug 11, 2015.

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Have you experienced these issues, too?

  1. Yes

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  2. No

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  1. MichaelN3

    MichaelN3 Bit poster

    Messages:
    8
    I'm on Yosemite ( 10.10.4 ) - running Parallels Desktop ( 10.2.2 (29105) )
    First, I used to be able to VPN into a remote site and it would run extremely fast - but it's just gotten slower and slower (not vms, my host mac) -
    But lately - and more troubling - is when shutting down Parallels Desktop the CPU pegs out and it just sits there forever.
    I have a bootcamp VM running windows 7 ultimate (retail), and then one running ubuntu, Chrome, XP, and two Windows 2003 R2 servers. I normally only start the bootcamp machine.
    I'm not sure how to address this - but the network performance is really starting to be bad. I have a mac mini running Yosemite and I can open speedtest on the two macs and the one without Parallels flies and works without issue. My newer, 2014 MBP with 1TB SSD and 16GB of Ram creeps along to run the same test. A reboot and it works better - but gets worse over time. I hibernate my MBP at least 3 to 5 times a day.
    Should I uninstall then re-install?
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi Michael.
    Yes, you can Uninstall Parallels Desktop http://kb.parallels.com/122653 using the terminal command and reinstall with the latest build of Parallels Desktop 10 for Mac.
    If the issue persists, Please create a Problem Report for the virtual machine as described here http://kb.parallels.com/9058 and provide us with the Problem Report ID.
     

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