Sophos Home Premium 2.0.9 Blocks prl_naptd

Discussion in 'Installation and Configuration' started by HalilD, Apr 4, 2019.

  1. HalilD

    HalilD Bit Poster

    Messages:
    9
    I am running Parallels Desktop 14 for Mac Pro Edition (version 14.1.3) on Mac OSX 10.14.4 with Windows 10 running as a virtual machine. I also have Sophos Home Premium 2.0.9; which after being installed for more than two months - complained that prl_naptd application was detected connecting to a known bad site. Question: Is there a malicious code running on the Windows 10 guest trying this or Parallels Desktop is trying to connect to a known bad site ?
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hi, prl_naptd is a process of Parallels Desktop. It provides SharedNetworking functionality.
    Could you please provide us with more info about: prl_naptd application was detected connecting to a known bad site.
     
  3. HalilD

    HalilD Bit Poster

    Messages:
    9
    What information do you need beyond what is written above ???
     
  4. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    May be is it possible to make a screenshot of the message, which said that prl_naptd application was detected connecting to a known bad site?
     
  5. HalilD

    HalilD Bit Poster

    Messages:
    9
  6. HalilD

    HalilD Bit Poster

    Messages:
    9
    Any guidance ?
     
    Phil Raby-Smith likes this.
  7. ChrisS20

    ChrisS20 Bit Poster

    Messages:
    1
    I have the same issue - any details would be greatly appreciated.
     
  8. Phil Raby-Smith

    Phil Raby-Smith Bit Poster

    Messages:
    4
    Same alert;
     

    Attached Files:

  9. Anyone from parallels wish to comment on this? I have the same issue, and not much help.
     
  10. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hi guys, according to the Sophos community thread, it could be a false positive detection.
    Did you contact Sophos support in order to find the root cause of the issue?
     

Share This Page