Sound/Audio output to iPad app

[sbower]

I'm getting no audio through the app on my iPad. I tried all the different output options on my Mac (I assume Parallels Virtual Audio Adapter is the correct device?).

Any help? I have the sound [on] in the app, volume up on both the Mac and the iPad.

Thank you!

 

[Manoj@Parallels]

Hi Sbower,

Network port necessary for Parallels Access to establish connection to the remote computer is blocked or closed, hence no sound from the remote computer is transmitted to iPad.

Please follow the steps given :

To ensure the full connection quality please make sure the following network port is not blocked on both remote computer and Parallels Access sides:

443:TCP

To make sure sound can be heard through Parallels Access please make sure it is not turned off(http://kb.parallels.com/116685).

Thanks,

Manoj D

 

[TonyZ123]

Hi Sbower,

Network port necessary for Parallels Access to establish connection to the remote computer is blocked or closed, hence no sound from the remote computer is transmitted to iPad.

Please follow the steps given :

To ensure the full connection quality please make sure the following network port is not blocked on both remote computer and Parallels Access sides:

443:TCP

To make sure sound can be heard through Parallels Access please make sure it is not turned off(http://kb.parallels.com/116685).

Thanks,

Manoj D

Might you have instructions on how to go about doing this???