Spinning red indicator in dock icon, can't do anything

B

bunner bob

Bit poster
I'm working on a system that has Parallels 4 (v4.0.3540 - preinstalled) and Windows XP Home. Running on a recent iMac. It seems to have worked fine until now, but now all I get is the spinning red "gear" cursor in the dock icon and a black window in Parallels. There was a flash of a Windows XP logo when I started, then the black window. Under the Virtual Machine menu "Suspend" is selected, all other options are grayed out (it's set to suspend on quit - and normally seems to work fine).

Quitting/restarting Parallels just takes me back to the same place, as does force-quitting Parallels.

Why is it stuck, and how do I get it un-stuck?

- Bob
 
It's not my machine so - not at the moment - but it looks just like the gray round gear-like moving icon that appears when you start up Mac OS X, before the login screen appears (like this. Except it's red, and it's over the Parallels dock icon. I think this is a pretty standard icon - it appears whenever Parallels 4 starts up or shuts down - I think (I don't know - I have Parallels 3 on my machine - thank god!)
 
Same problem

Hello,

I too am having the same symptoms described above.

I suspended a running VM, and I don't think it suspended properly. Now when I open PDM4, the screenshot for my VM is all black, and the ONLY available option under the 'Virtual Machine' menu is 'Suspend' all others are grayed out.

I have deleted the .parallels-vm-directory.

I can not boot my VM, is there a way to force it to a STOPPED status?

Thanks,

Owen
 
owenmsn@gmail.com said:
Hello,

I too am having the same symptoms described above.

I suspended a running VM, and I don't think it suspended properly. Now when I open PDM4, the screenshot for my VM is all black, and the ONLY available option under the 'Virtual Machine' menu is 'Suspend' all others are grayed out.

I have deleted the .parallels-vm-directory.

I can not boot my VM, is there a way to force it to a STOPPED status?

Thanks,

Owen
Click to expand...


Try deleting .mem and .sav files from the virtual machine's root folder -- by default /Documents/Parallels/VM name.pvm -- Ctrl+click it and choose Show package contents.
 
I've got a suspended VM, with the black screen and spinning red dock icon. I found and deleted the ".mem" and ".sav" files, but nothing has changed after starting Parallels up again.

I really need to get the VM working again, this is the first day using version 4 so I'm a little worried I might lose some work.
 
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