Star Trek Online worked with Parallels 14 but crashes with 15

Discussion in 'Windows Guest OS Discussion' started by petemill, Aug 16, 2019.

  1. petemill

    petemill Bit Poster

    Messages:
    11
    When starting Star Trek Online after upgrading from the latest v14 to v15, the game won't play. It crashes after the start screen, making me think it's having issues with Parallels' new DirectX11 capabilities.

    Is there any way to go back to the previous DirectX10 feature which worked pretty well with Star Trek Online?
     

    Attached Files:

  2. IvanD@Parallels

    IvanD@Parallels Parallels Support

    Messages:
    4
    Hello petermill,

    Please collect the tech report while the issue is on the screen using Help > Send Technical Data... and share its ID here.
    Looking forward to your reply with the report ID. With this report ID the Development team will investigate the issue with
    Star Trek Online in version 15.
     

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