start up stalls

[dkorbuly@hotmail.com]

STarting up Windows XP stalls and the Mac "rotating radius' (to indicate that the computer is working on something) shows, the computer worms up -although the CPU use only 2.0. And there is not progression.

The problem -apparently- started when I clicked affirmative to the monthly "Check for Update" question.
I reported the problem and received ID 1555610
Could you, please, advise?

Parallels Desktop 5
Mac 10.4.11

 

[sandro]

Hello,

I'm sorry but you were affected with strange problem which i've already seen at several customers - by some reasons strange network services named "PCI Ethernet Slot ^@@^P ^@^A^EA, Port 2 (en1)" presents at your system and prevents PD 5.0 from proper work. To resolve problem please try follow steps:

1. close PD 5.0
2. open Terminal application (/Applications/Utilities/Terminal.app)
3. perform follow commands:

sudo launchctl stop com.parallels.desktop.launchdaemon
sudo rm -f /Library/Preferences/Parallels/network.desktop.xml

4. open System Preferences->Network and find there problem service which named somethig as follow:

PCI Ethernet Slot ^@@^P ^@^A^EA, Port 2 (en1)

5. perform rename service action and apply something more readable: "Adapter 1" for example
6. perfom from Terminal application one more command:

sudo launchctl start com.parallels.desktop.launchdaemon

7. Try to use PD 5.0 again

 

[sandro]

PS
Update on the latest PD 5.0 build should prevent such problems in future. Sorry again and good luck.

 

[dkorbuly@hotmail.com]

Followed your advice. More instruction is needed

I tried to follow your advice. I attached the copy of the Terminal (it asked for my password and I submitted it).
I opened System Preferences>Network. I attached the options I had. I don't see a "name change" option.
Please give me advise!

 

[sandro]

i think it's necessary to press "Configure" and necessary action will be there. Just rename service in something human readable and do not change any other settings

 

[dkorbuly@hotmail.com]

Thanks,it worked

I did as you advised. Although the "renaming" didn't seem to work-miraculously after shutting down and restarting the computer, Windows XP started without problems.
Thanks for your help