Stuck between accounts without access to user support

Discussion in 'General Questions' started by LassiI, May 31, 2023.

  1. LassiI

    LassiI Bit poster

    Messages:
    1
    I have a valid license on old account, and wanted to move it to my current account. I thought I could free license by deleting old account, but that seems to not been case. And now my new account does not have license, so I seem to not be able to open ticket and I can't add the license from deleted account myself. So I can't see how to proceed further.
     
  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    570
    Hello,
    We have sent you a private message to request for additional information to proceed further with your request.
    Thank you.
     

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