Stuck in profile change loop

Discussion in 'Installation and Configuration of Parallels Desktop' started by BarryS1, Jul 15, 2015.

  1. BarryS1

    BarryS1 Bit poster

    Messages:
    2
    I made a change to the shared profile settings in Windows 10 Preview (up-to-date) and now I'm stuck in a loop where I press OK in response to the dialog (attached screen shot) and Windows 10 restarting. Each time Windows 10 boots I get the same dialog again. It's like Groundhogs day. But with Windows 10.

    upload_2015-7-15_17-17-7.png
     
    BarryS1, Jul 15, 2015
    #1
  2. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    746
    Hello Barry, please stop the virtual machine. From the Apple menu bar select Action >> Stop.
    Quit Parallels Desktop >> reboot the Mac >> Launch the virtual machine >> Re-install Parallels Tools, refer http://kb.parallels.com/4841
     
    Dhruba@Parallels, Jul 16, 2015
    #2
  3. BarryS1

    BarryS1 Bit poster

    Messages:
    2
    Reinstalling the Parallels tools did the trick. Thank you.
     
    BarryS1, Jul 16, 2015
    #3
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Most welcome, Barry. Feel free to reach out anytime. Thanks.
     
    PaulChristopher@Parallels, Jul 16, 2015
    #4

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