Subscription not showing in account, limited contact options

Discussion in 'General Questions' started by DanH18, Nov 25, 2023.

  1. DanH18

    DanH18 Bit poster

    Messages:
    1
    Hi,

    Posting on the off chance someone at Parallels can help.

    I've bought a new Parallels pro subscription, paid for using my account email. Unfortunately it's not showing up under my dashboard, but a previous expired subscription is still there. As there's no active subscription showing, most of the support options are greyed out. I've tried messaging on twitter but haven't received a response.

    I've tried adding the licence key to my account manually, but it's not working.

    Reference number - 431302331
     
  2. jingle

    jingle Bit poster

    Messages:
    2
    Was this ever resolved?
     

Share This Page