The license server rejects it

Discussion in 'General Questions' started by 張孝慈, Jul 31, 2020.

  1. 張孝慈

    張孝慈 Bit poster

    I received a license key for purchase Parallel desktop Home Edition, but it shows denial access to the server message while I'm trying to activate.
    Please assist me to solve this issue, thanks.
  2. Ajith1

    Ajith1 Parallels Support

    You cannot buy an upgrade and use it. You previously had Pro subscription which was expired and now you have bought an upgrade to Standard version which is a lesser version compared to Pro. If you have standard then you can upgrade to Pro or if you have Pro (expired) then you can upgrade to Pro but not Standard.

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