This license key is already registered in a different account

Discussion in 'Account and Subscription Management' started by LNES, May 2, 2023.

  1. LNES

    LNES Bit poster

    Hello, I've changed my mail address and now even if my license works normally on Parallels I'm not able to see it in my website account. If I try to register the key it says:
    "This license key is already registered in a different account."
    Before changing my e-mail address I didn't see either the license inside my account... and I cannot go back to my previous mail because the mails has changed.
    I have a permanent license and the invoice is: AKD-736100580618.

    Could you please help me solving this?

    Thank you in advance.
  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    We have sent you a private message to request for additional information to proceed further with your request.
    Thank you.

Share This Page