This license key is already registered in a different account

Discussion in 'Account and Subscription Management' started by LNES, May 2, 2023.

  1. LNES

    LNES Bit poster

    Messages:
    1
    Hello, I've changed my mail address and now even if my license works normally on Parallels I'm not able to see it in my website account. If I try to register the key it says:
    "This license key is already registered in a different account."
    Before changing my e-mail address I didn't see either the license inside my account... and I cannot go back to my previous mail because the mails has changed.
    I have a permanent license and the invoice is: AKD-736100580618.

    Could you please help me solving this?

    Thank you in advance.
     
    LNES, May 2, 2023
    #1
  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    573
    Hello,
    We have sent you a private message to request for additional information to proceed further with your request.
    Thank you.
     
    Pramesh Boodadoo, May 2, 2023
    #2

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