GailLaForest
Bit poster
Greetings,
I have a client's MacBook in front of me that has at least 3 virtual discs and machines for Windows XP Home (that I have found so far). This is his first computer and he kept trying to set things up on it and apparently was having trouble with this. Parallels Desktop 3.0 for Mac is installed in OS X 10.5.2.
I have tried using Parallels Explorer and there is only one virtual machine and one virtual disc listed. In both cases the "Delete" option is greyed out and not available. If something is running I cannot see how or where it is to shut it down.
My thought is to find all instances of virtual machine and/or virtual disc and delete them from the hard drive by hand. I then want to completely uninstall Parallels and do a clean reinstall.
My questions are:
1) Exactly what types of files am I looking for to delete from the hard drive? .hdd is apparent, which other should I watch for?
2) How do I completely uninstall Parallels? There is no uninstall icon in the Parallels folder so I assume that I'll be uninstalling by dragging the Parallels folder into the trash?
My thanks for any and all help that I can get for this mess ;-)
Peace,
Gail
Edit:
Just found this article for uninstalling: http://kb.parallels.com/en/4790 I'll give that a try.
I have a client's MacBook in front of me that has at least 3 virtual discs and machines for Windows XP Home (that I have found so far). This is his first computer and he kept trying to set things up on it and apparently was having trouble with this. Parallels Desktop 3.0 for Mac is installed in OS X 10.5.2.
I have tried using Parallels Explorer and there is only one virtual machine and one virtual disc listed. In both cases the "Delete" option is greyed out and not available. If something is running I cannot see how or where it is to shut it down.
My thought is to find all instances of virtual machine and/or virtual disc and delete them from the hard drive by hand. I then want to completely uninstall Parallels and do a clean reinstall.
My questions are:
1) Exactly what types of files am I looking for to delete from the hard drive? .hdd is apparent, which other should I watch for?
2) How do I completely uninstall Parallels? There is no uninstall icon in the Parallels folder so I assume that I'll be uninstalling by dragging the Parallels folder into the trash?
My thanks for any and all help that I can get for this mess ;-)
Peace,
Gail
Edit:
Just found this article for uninstalling: http://kb.parallels.com/en/4790 I'll give that a try.
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