Toolbox Window Manager require permission but app does not show in Accessibility

Discussion in 'Parallels Toolbox for Mac' started by RYinSF, Aug 7, 2023.

  1. RYinSF

    RYinSF Bit poster

    Running Ventura 13.5 and Toolbox 6.5.0 on a 2019 16" MacBook Pro and have been using the Window Manager successfully for a long time. After the last reboot, the Toolbox Window Manager requested access approval to change window size and position. I go to System Preferences - Privacy & Security - Accessibility and no apps are show there. I try to add Parallels and nothing happens. How do I resolve this issue?
  2. Aydaskhan Asochakov

    Aydaskhan Asochakov Staff Member

    Thank you for posting on Parallels Forum.
    To let us proceed with investigation, kindly reproduce the issue and collect a technical report as per this article:
    then copy the report's 9-digit ID and provide it in reply message.
    Looking forward to hearing from you.
  3. Grimlock


    Greetings Aydaskhan Asochakov, I've followed the steps you stated above and opened 455920800
    I hope this helps in finally resolving this issue.
  4. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Hi Grimlock,

    Please perform the following steps:

    - Navigate to Privacy & Security > Accessibility > Enable Window Manager as shown in the attached image.

    Attached Files:

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