Trackpad on Mac not working within Windows

Discussion in 'Installation and Configuration' started by LauraP2, Mar 14, 2019.

  1. LauraP2

    LauraP2 Bit Poster

    Messages:
    1
    I have parallel v 13 and Windows 8.2.1.
    The trackpad will not work within Windows.
    Does anyone know if I can fix this issue or do I need to buy a mouse?
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,008
    Hi, did it work on Mac without any issues?
    Please provide us with the following tech info:

    - Start your VM, actively click on trackpad, and right after that generate the Problem report using this KB article
    (Please send us the report's ID)

    - Shut Down the VM and go the machine's config.
    Hardware > scroll down to Boot Order > in Boot Flags copy and paste the flag below:

    devices.hid.log.depth=2000

    Launch the VM and use the trackpad (move it and click intensively), then click ctrl + alt at the same time to ungrab the mouse out of the VM.
    Collect a fresh Problem Report and reply us back with the report ID
     
  3. mishar

    mishar Bit Poster

    Messages:
    18
    I also faced the same issue and the given solution worked for me if you want kindly check it out:-
    1. n Windows, click [​IMG] in the right side of the taskbar, click the Boot Camp icon[​IMG]then choose Boot Camp Control Panel.

    2. If a User Account Control dialog appears, click Yes.

    3. Click Trackpad.

    4. In the One Finger section, select any of the following:
      • Tap to Click: Lets you tap the trackpad to click.

      • Dragging: Lets you move an item by tapping it, then immediately placing your finger on the trackpad and moving your finger.

      • Drag Lock: Lets you tap the trackpad to release an item after dragging it.

      • Secondary Click: Lets you perform a secondary click by placing one finger in a corner of the trackpad and clicking. Choose the corner you want from the pop-up menu.
    5. Under Two Fingers, select Secondary Click to be able to perform a secondary click by placing two fingers on the trackpad, then clicking.
     

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