Trackpad scrolling is too fast and frequently uncontrollable...

Discussion in 'Windows Virtual Machine' started by viola, Jan 11, 2019.

  1. seaniepie

    seaniepie Bit poster

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    Is anyone from Parallels able to respond to this?
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

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    Hello, what is your Parallels Desktop version? Did you reinstall Parallels Tools and check the issue?
    When does the issue reoccurs at the first time (maybe after update)?
     
  3. seaniepie

    seaniepie Bit poster

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    7
    Hi Maria,
    This is a constant issue regardless of version (to date) although I have not yet installed the very latest version that support Big Sur. Let me check and get back to you.
     
  4. RikuH

    RikuH Bit poster

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    1
    I'm having similar issue.
    I was able to change the scroll speed before, but after windows and parallel reinstallation, the problem exists again and I can't get it changed. I can't remember, if last time mod had to be made to registry.
     
  5. Maria@Parallels

    Maria@Parallels Problem solver

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    8,122
    Hello guys, is it possible to create a short video of the issue?
     
  6. ArimateiaJr

    ArimateiaJr Bit poster

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  7. Maria@Parallels

    Maria@Parallels Problem solver

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  8. ArimateiaJr

    ArimateiaJr Bit poster

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    Report ID: 349897863
     
  9. ArimateiaJr

    ArimateiaJr Bit poster

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  10. Maria@Parallels

    Maria@Parallels Problem solver

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    Hi, please sorry for the delay in response. Do you have this issue in all Windows app or just in a specific application?
     
  11. ArimateiaJr

    ArimateiaJr Bit poster

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    Only in a specific application.
     
  12. WagnerL

    WagnerL Junior Member

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    10
    Any news about this? I have the same problem
     
  13. Pablo4

    Pablo4 Bit poster

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    Any news?
    I reproduce the problem with the version 16.1.3 (49160) and for Visual Studio 2019 on Windows 10 PRO.

    Trackpad scrolling speed is too high in some cases. For exemple, on Visual Studio 2019 but only on some components inside the application. See attached video, the editor and the "output" window present a normal scroll speed while the "explorer" and the "results" windows scroll too fast, even trying to scroll gentle.

    Report Id with video attached:
    362343080

    Video:
    https://1drv.ms/u/s!An-GowJQNckpgdw925BCMGKNLPsXMA
     
  14. GregoryW2

    GregoryW2 Bit poster

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    I'm assuming that when you refer to "Parallels Tools" you are not referring to "Parallels Toolbox"
     
  15. Dima9

    Dima9 Bit poster

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    Any update about this problem? Touchpad speed so high and uncontrollable in Windows. I can't fix it.
     
  16. korst1k

    korst1k Bit poster

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    Hi parallels guys!
    I'm trying to use Ubuntu 20.04 ARM on my macbook pro 14 2021 and also have the same problem. Scrolling by touchpad very uncomfortable.
    When we planning to fix this issue? It's a critical problem and i don't wan't to buy a license till this issue will be fixed.
     
  17. Wietsef

    Wietsef Bit poster

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    1
    My solution for this wat to go into the .pvm file. There you find a files called config.pvs. Search for
    the line
    <SmoothScrolling dyn_lists="">
    underneath this line, change
    <Enabled>0</Enabled>
    to
    <Enabled>1</Enabled>
    Save everything and start your VM (I tried Ubuntu 20.04 and 22.04 with succes).

    Good luck!
     
    sanbasan and A__15 like this.
  18. Matthiasv5

    Matthiasv5 Bit poster

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    If this issue happens in firefox the problem is, that firefox also multiplies the input x and y by a default factor of 100

    to bypass this follow these steps:
    open firefox
    tpye in about:config
    search for mousewheel.default.delta_multiplier
    -> this will show up mousewheel.default.delta_multiplier_x and y and z
    change these values from 100 down to a more suitable 10. This fixed my issue with extreme scrolling speeds in firefox.
     
    korst1k likes this.
  19. korst1k

    korst1k Bit poster

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    Yep, this solution works. Thank you!
     
  20. Matthiasv5

    Matthiasv5 Bit poster

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    Yeah it works.. but there is a downside. If you actually connect a real mouse now the scrolling will be super slow.
     

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