Trouble installing 4.0

LawrenceL

Bit poster
When I try to install 4.0 upgrade with System 10.5.7, I get to a screen that says shut down all virtual machines in 3.0 and the screen shows three different versions of Windows XP it says are running. When I open the parallels 3.0 program I go to shut down but it still shows these running. I seem to be out of options.
 
knowledge base article did not work?

I went to the Microsoft Windows XP folders as stated in article 5999 but there were no files ending in .mem or .sav All the files were applications. Should I be looking somewhere else?
 
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